To update your Sitebuilder Subscription with new card details:

  1. Go to
  2. In the menu, Click "Your Account", then click "Manage Your Subscription" .
  3. Enter the email address you signed up for your subscription with and click "Send Link".
  4. You will receive a link via email to login to the account. 
  5. Under the Billing Tab you can update your card details as necessary by clicking "Edit".

For security purposes, this link expires after 15 minutes but you can go back to the "Manage Your Subscription" to receive another link if needed.

You receive the message "We couldn't find that email address."

When entering in your email address please check that it is spelled correctly or check to see if you used another email address.

If you're still having trouble email and we can help check or update which email address the subscription is associated with.