For security reasons, customers are not able to view their current email passwords. However, they can update their email password from within the Console and cPanel interfaces. To do this:


Password requirements


Passwords must be between 7 and 16 characters long and contain at least one digit and one letter.


Update cPanel Hosting email address password

  1. Log in to the Account Console by going to jonwebdesign.com.au and from the menu go to "Your Account > Login to Domain/Hosting Console".
  2. On the overview screen Click on the domain you want to edit.
  3. Click the cPanel Login icon in the dashboard.
  4. Click on the Email Accounts icon from within the cPanel interface
  5. Locate the Email Address you want to change the password for
  6. Click Change Password
  7. Type the new password in the fields provided
  8. Click [Change Password]