Included in your website subscription is an hour-long Remote Training Session per month so you can edit your own website with ease.
To Book in a Remote Training Session, use my online booking form, all training is provided via remote support software called Splashtop SOS.
To join a one-time Remote Training Session:
- Call me on 0409790593 or join the Google Meet link at the booked time of training.
- On your computer visit https://www.jonwebdesign.com.au/remote-support
- Select the remote support app for the operating system you use (Windows or Mac)
- Once the file has been downloaded run the file and "allow for file to make changes" then wait for your ID to appear.
- Read out the ID to allow me to connect.
- At the conclusion of the training session, I will log out of the session and you can close Splashtop SOS.
To allow me to connect again next time you will need to repeat the process from the start, I will not have remote access to your computer until you allow it again.