Included in your website subscription is an hour-long Remote Training Session per month so you can edit your own website with ease.


To Book in Remote Training Session, use my online booking form, all training is provided via remote support software called Splashtop SOS.


To join a one-time Remote Training Session:

  1. Call me on 0409790593 at the booked time of training.
  2. On your computer visit https://www.jonwebdesign.com.au/remote-support.html
  3. Select the remote support app for the operating system you use (Windows or Mac)
  4. Once the file has downloaded run the file and "allow for file to make changes" then wait for your ID to appear.
  5. Read out the ID to allow me to connect.
  6. At the conclusion of the training session I will log out of the session and you can close Splashtop SOS.

To allow me to connect again next time you will need to repeat the process from the start, I will not have remote access to your computer until you allow it again.