Included in your website subscription is 1 hour of training and support per month so you can edit your own website with ease.
To setup a training time please give me a call on 0409790593 or via email email@example.com to discuss when is best to sit down in front of your computer for a while, all training is provided via remote support software called Team Viewer.
To join a one time remote support session:
- Call me on 0409790593 at the arranged time of training.
- On your computer visit https://www.jonwebdesign.com.au/remote-support.html
- Select the remote support app for the operating system you use (Windows or Mac)
- Once the file has downloaded run the file and "allow for file to make changes" then wait for your ID to appear.
- I will then send you a prompt for remote access, press accept or allow.
- At the conclusion of the training session i will log out of the session and you can close team viewer.
To allow me to connect again next time you will need to repeat the process from the start, i will not have remote access to your computer until you allow it again.