Jon Web Design Support

Getting Started 2

• Purchasing a Website Solution
• Using WeTransfer to send Jon Web Design files for a Website

FAQ 6

• Why would i use Sitebuilder over WordPress or Joomla?
• Do I Need Web Hosting With Sitebuilder?
• How Do I Spell Check My Work?
• Are there any email sending restrictions?
• Browser Support

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Support 3

• How to Access The Help Center for Sitebuilder
• Setting up a Time for a Remote Training Session
• How to Fix "Reply To Customer" link from Forms in Windows

Sitebuilder Subscriptions 2

• Update Your Credit/Debit Card Details
• See Past Sitebuilder Subscription Payments

Adding Your Microsoft 365 Email Account to your Device 11

• Login via Outlook Web Portal
• Two-factor verification Setup - eg. More Information Required
• Add an Microsoft 365 email account to Windows Mail - PC
• Add an Microsoft 365 email account to Outlook - PC
• Add an Microsoft 365 email account to Apple Mail - Mac

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Manage and Organise Microsoft 365 4

• Resetting or Updating your Microsoft 365 account password
• Send automatic out of office replies from Outlook
• Send automatic replies in Outlook Webmail
• Forward my Microsoft 365 email to a different email account

Help with Migration to Microsoft 365 3

• Remove old IMAP account before Adding Microsoft 365 Email - iOS Mail App
• Migration Tool - Mailstore
• Disable Old Account Temporarily - iOS mail app

Managing cPanel 7

• Logging into your cPanel Account
• Creating New cPanel Based Email Accounts
• How do I change my cPanel based email password?
• Domain has exceeded the maximum defers and failures per hour
• Managing cPanel Based Email Spam Filters

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Managing Domain Names 8

• How do I transfer a Domain Name?
• Renewing your Domain Name
• How do I redirect my domain name to another URL?
• How do I create a TXT/SPF Record?
• What is my domain password/EPP code/auth code?

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Using the Account Console 3

• Logging in to the Account Console
• Add or update a credit card on your account
• See Past Hosting Subscription Payments

Adding Your cPanel Email Account to your Device 4

• Adding your cPanel Based IMAP Email Account - iPhone/iPad
• Adding your cPanel Based IMAP Email Account - Outook PC
• Updating your cPanel Based IMAP Email Account - iPhone/iPad
• Removing your cPanel Based IMAP Email Account - iPhone/iPad